My gold is missing

To recover lost gold, follow these steps:=================================1. click "Settings" 2. click "My Account"3. cl...

Order Status

Check the Update of the order placed

Billing Details and Info

Please review this article: FAQ

How do I return my order?

Please contact customer support through chat

How can I cancel my order?

Please contact customer support through chat!

Help! I lost my credits!

If you've lost your credits, please send us a copy of your Google Play or iTunes receipt and we are happy to look into the issue and restore...

Creating an Account

In order to create an account please do the following: Input your First and Last Name Input your Email Address Complete the process...

Do you offer refunds?

We only offer refunds on purchases that have happened in last 15 days. To file a refund, go here.If your purchase is greater than 15 days ag...

Processing a Refund

In order to accept a refund, please do the following:Please provide the Order IDPlease explain the reason for the refundIt will take about 3...

Menu Management: Pre-Modifiers

Pre-Modifiers give a restaurant the ability to add text either before (prefix) or after (suffix) a Modifier. Pre-Modifiers are a standard fe...

Online Ordering Setup Options

Toast's Online Ordering feature can be configured to your meet your restaurant’s needs by accessing the Online Ordering section of Toast’s P...

What is the status of my order?

To check the status of your order, sign in to your account. At the top of the My Account page, you will see three tabs. Click on the Order S...

Where is the tracking number for my order?

When you place your order online, we will send you a shipping confirmation email containing a tracking number and a link to the package carr...

Do I tip my Pilot?

We are a no-tipping business. Hospitality is included in our pricing, and this system is designed to compensate the entire team - both in th...

What is your delivery radius?

ZUME Pizza is currently delivering to addresses in Mountain View, CA and some of the surrounding areas including parts of Los Altos, Sunnyva...

Where's my order?

Contact us now to track your order!

trial

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testing gifs

look, here's a gif. will it work? https://demo.helpshift.com/a/sales-demo/?p=web&s=billing link https://demo.helpshift.com/a/sales...

How much does a DL Box subscription cost?

You will only be charged for items you keep. These items range from $50 to $200 depending on your spending preferences (please see below). Y...

What are the price ranges for items in the DL Box?

Items in your box will range from $50 to $200 depending on your spending preferences that you indicate in your style profile. You pay for th...

Where do I manage my email alerts?

You can manage emails, phone calls and post you receive from the FT in the following places:Contact Preferences – for managing all ...

Can I upgrade/downgrade my Subscribe with Google subscription?

It is not currently possible to upgrade or downgrade your Subscribe with Google subscription. Please contact our Customer Services team to d...

I already pay a subscription, why do I see ads as well?

At the Financial Times, we rely on a mix of advertising and subscriptions for our revenue. Advertising has always had an important role to p...

What time of day will my alerts and emails be delivered?

Most of the FT emails are delivered early morning UK time unless you have subscribed to an event-driven alert, which will be sent when the c...

How do I update my billing details for my FT.com subscription?

By visiting Account Settings you can view and edit your personal details including your billing details.

I’ve received an email to tell me my payment has been declined. What should I do?

It is likely that we’ve tried to renew your FT subscription but we’ve been unable to take payment using the payment details we have on file ...